Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. Is the silver bullet customer satisfaction, net promoter score, customer effort score , or some other measure? Source: Call Length Is the Worst Way to Measure Customer Service My point of view: it depends on the…

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Just because your website is receiving high traffic does not mean you are already doing a great job. Take note that the traffic count does not necessarily reflect the kind of activities done by the visitors. There might be some of them who happened to pass by and immediately left.

You don’t want this kind of traffic. You want to convert traffic to sales. You want them to come to your site, explore what you have to offer and buy the products. If they can’t buy right away, at least they will go back the next time around. Letting them buy is another story, though.

Take note that visiting websites is for free. Buying products involves money. Given how difficult life is today, people are more careful in taking their wallets out to buy something.

Your goal is to make sure that they understand the value of the products and services that you offer. They must realize that even if they have to spend money, they will get something out of what they have bought. This makes it a worthy investment.

One of the ways for you to do it is to create more appealing headlines. People might have been bored the moment they entered the site. At first, it looks promising, but eventually, they’d find it less interesting. As a result, they decide to close the tab and look for other options.

This is devastating especially if this has become the more common attitude of the visitors. It is painful seeing them come and go without buying anything. You can’t let it stay this way forever.

Below is an infographic to help you in succeeding with the conversion of traffic into actual sales. Your business will only improve once you let people trust you and what you are selling. It takes time, but it is worth the wait.